Payment Policy
Effective Date: 21 May 2026
Solenne Style (“we”, “our”, “us”) is committed to providing safe, secure, and convenient payment options for your orders. This Payment Policy outlines the payment methods we accept and related procedures.
1. Accepted Payment Methods
At checkout, you can pay using the following methods:
- Credit and Debit Cards: Visa, Mastercard, American Express
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Bank Transfers: If applicable, specify details
- Any other payment methods available will be clearly listed during checkout.
All payments are processed securely through our trusted payment gateway, and we do not store your full payment card details on our servers.
2. Payment Security
We use industry-standard encryption and security measures to protect your payment information. Payments are authorized and processed in real-time.
3. Payment Confirmation
After successfully completing your payment, you will receive an email confirmation with your order details. If you do not receive a confirmation, please contact us immediately.
4. Failed or Delayed Payments
If your payment fails or is delayed, your order will not be processed. Please ensure that your payment details are correct or try an alternative payment method.
5. Contact Us
For questions regarding payments, billing, or your order, contact us at:
- Email: info@solennestyle.com
- Phone: +44 your phone number
- Postal Address: Solenne Style, 13 Farndon Ave, Marston Green, Birmingham B37 7XN, United Kingdom
Our team aims to respond within 24–48 hours on business days.